Privacy Policy

Effective Date: 06/30/2025

Introduction

Wound Wellness PLLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at [website URL] (the "Site").

Information We Collect

Information You Provide

• Contact information (name, email, phone number)
• Information submitted through contact forms or appointment requests
• Newsletter subscription information
• Feedback and correspondence

Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on our Site
• Referring website information
• Device and operating system information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Respond to your inquiries and appointment requests
• Provide information about our wound care services
• Send newsletters and updates (with your consent)
• Improve our website and services
• Analyze website usage and performance
• Comply with legal obligations

Third-Party Services

Google Analytics

Our Site uses Google Analytics to analyze website traffic and usage patterns. Google Analytics may collect information about your use of our Site and other websites. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Webflow

Our website is hosted on Webflow, which may collect certain technical information for hosting and performance purposes. Please review Webflow's privacy policy for more information about their data practices.

Patient Portal

We provide links to a secure patient portal operated by a third-party service provider. Any protected health information (PHI) submitted through the patient portal is governed by HIPAA regulations and the portal provider's privacy practices. We do not collect or store PHI through this website.

HIPAA Protected Information

This website does not collect, store, or process protected health information (PHI) as defined by HIPAA. Any medical information or PHI is collected and managed through our secure, HIPAA-compliant patient portal operated by a third-party service provider. For information about how your medical information is protected, please refer to our Notice of Privacy Practices provided during your patient intake process.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website performance
• Provide personalized content
• Enable certain website functions

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in website operations (subject to confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Wound Wellness PLLC
50 S. Milwaukee Ave Ste 103
Lake Villa, IL 60046
Phone: (224) 215-6242

For questions about your medical information or our HIPAA privacy practices, please request our Notice of Privacy Practices during your appointment or contact our Privacy Officer at the above address.

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